FAQ
1. How many designs can I submit per order?
One (1) design per order; if you want to order more than one design, you will need to place separate orders for each additional design. This policy applies to Bundle products as well.
2. What type of files can I upload?
PNG, JPG, and SVG files are acceptable artwork file types.
IMPORTANT NOTE - please do not upload a product mockup in your order. Our team cannot process your video by using a product mockup. Only upload the design intended for the message card, acrylic, journal, etc.
3. How soon can I expect my videos to be sent to me?
Orders will be delivered to you within 1-2 Business days.
1. How many Message Card designs can I submit per order?
One (1) message card design per order; if you have more than one message card design, you will need to place a separate order for each additional design.
2. How soon can I expect my videos to be sent to me?
Orders will be delivered to you within 1-2 Business days.